{"id":151,"date":"2021-03-23T11:37:25","date_gmt":"2021-03-23T11:37:25","guid":{"rendered":"https:\/\/lijua.com\/en\/?page_id=151"},"modified":"2021-11-30T12:43:16","modified_gmt":"2021-11-30T12:43:16","slug":"online-dispute-resolution","status":"publish","type":"page","link":"https:\/\/lijua.com\/en\/online-dispute-resolution\/","title":{"rendered":"Online Dispute Resolution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"151\" class=\"elementor elementor-151\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-efff7c6 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"efff7c6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f55395a\" data-id=\"f55395a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c12b25e elementor-widget elementor-widget-heading\" data-id=\"c12b25e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Online Dispute Resolution\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-706d434 elementor-widget elementor-widget-text-editor\" data-id=\"706d434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Under the terms and in compliance with the provisions of Portuguese Law No. 144\/2015, of September 8th, and its subsequent amendments, our company provides the necessary information so that the consumers can exercise their rights to complain to an official, third and impartial entity that will help them to resolve the dispute in question.<\/p><p>The alternative dispute resolution is the possibility that all consumers have at their disposal to resort to official entities in order to obtain help in the resolution or guidance of any conflict, before filing an action in the courts.<\/p><p>\u00a0<\/p><p>As a rule, the procedure can be described as it follows:<\/p><p>1) The consumers ask an impartial third party to act as an intermediary between them and the supplier or service provider who is the target of their complaint.<\/p><p>2) The intermediary can suggest a solution to the consumers\u2019 complaint, impose a solution on both sides or bring the parties together to find a solution.<\/p><p>Alternative dispute resolution may be translated as \u201cmediation\u201d, \u201cconciliation\u201d or \u201carbitration\u201d.<\/p><p>Alternative dispute resolution is, on the whole, less expensive, less formal and faster than the judicial procedure.<\/p><p>Thus, in case of a dispute, the consumer can resort to an Alternative Dispute Resolution Entity<\/p><p>\u00a0<\/p><p><strong>TRIAVE &#8211; Vale do Ave Consumer Dispute Arbitration Center<\/strong><\/p><p>Territorial area covered: contracts signed in the municipalities of Amarante, Bai\u00e3o, Cabeceiras de Bastos, Celorico de Bastos, Fafe, Felgueiras, Guimar\u00e3es, Mondim de Basto, P\u00f3voa de Lanhoso, P\u00f3voa de Varzim, Santo Tirso, Trofa, Vieira do Minho, Vila do Conde, Vila Nova de Famalic\u00e3o and Vizela.<\/p><p>\u00a0<\/p><p><u>Contacts:<\/u><\/p><p>Address: Rua Capit\u00e3o Alfredo Guimar\u00e3es, n.\u00ba 1, 4800-019, Guimar\u00e3es<\/p><p>Telephone: 253 422 410<\/p><p>E-mail: triave@gmail.com<\/p><p>Website: www.triave.pt<\/p><p>\u00a0<\/p><p>More information in Consumer Portal: <a href=\"http:\/\/www.consumidor.gov.pt\">www.consumidor.gov.pt<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Online Dispute Resolution Under the terms and in compliance with the provisions of Portuguese Law No. 144\/2015, of September 8th, and its subsequent amendments, our company provides the necessary information so that the consumers can exercise their rights to complain to an official, third and impartial entity that will help them to resolve the dispute [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-151","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lijua.com\/en\/wp-json\/wp\/v2\/pages\/151","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lijua.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lijua.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lijua.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lijua.com\/en\/wp-json\/wp\/v2\/comments?post=151"}],"version-history":[{"count":7,"href":"https:\/\/lijua.com\/en\/wp-json\/wp\/v2\/pages\/151\/revisions"}],"predecessor-version":[{"id":231,"href":"https:\/\/lijua.com\/en\/wp-json\/wp\/v2\/pages\/151\/revisions\/231"}],"wp:attachment":[{"href":"https:\/\/lijua.com\/en\/wp-json\/wp\/v2\/media?parent=151"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}